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“Time is what we want most, but what we use worst.” William Penn, founder of the Province of Pennsylvania, 17th century. This is as true today as it was in the 1600s. Today, many of us are working two, three or four jobs – or covering what used to be the jobs of multiple people – and time has become our most precious commodity. If there is one thing that all my clients struggle with, it is lack of time to get everything done. But as performance expert Neen James emphasized o

Case study: Alecia has been working on the launch of her company’s new product with two peers for almost a year. The workload is high but manageable between the three of them. Both Alecia’s boss and the product sponsors are happy with the progress. But right as the product launches, her two colleagues leave the company and are not replaced. Alecia, now the sole product manager, worries she will drown in the work she and her peers used to do. When she comes to me for help, sh

Leaders can take four steps to show employees how valued they are and ease the trauma of COVID-19. by Darren Overfield and Wanda T....

Small periods of recovery time will improve performance. In the past six months, I have been inundated with requests from leaders about...

Bias can marginalize employees and lessen their contributions. Managers should take corrective action to get the best out of their teams...