Escaping the Expertise Trap (Corporate America)*
By Dr. Wanda Wallace
Ben has always been a high performer with fabulous ratings and who has a reputation for knowing his area extremely well. After a promotion based on knowledge and credibility, Ben is struggling. There aren’t enough hours in the day and he can’t quite learn fast enough to master his new area. He senses his team and his manager are frustrated.
Kelly has a reputation for getting things done, she executes well on the often half-baked ideas from her manager. She is reliable, highly rated and a key asset to her manager’s team. The problem is that yet again, as her manager moves to a new position, she is not seen as a contender for her manager’s former role.
*US Business News succeeded Corporate America.